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Linux Servers
Windows Servers
Linux via Windows
CUSTOMER SUPPORT IS FREE
Customer support is included with your server. Our support staff is dedicated to your technical needs by providing excellent
customer service, 24 hours a day, 7 days a week. To contact our support team, click on your NameeraSolutions portal!
Customer Support includes the following services:
- Network problems
- Hardware failures
- DNS via our DNS Tool on the NameeraSolutions portal
- Operating system reloads (hardware related)
- Reboots
- Licensing inquiries and issues
- Billing Issues
Troubleshooting Help Available 24x7:
When you sign-up with an account at NameeraSolutions you also receive three trouble shooting tickets to help with
deeper support issues. These tickets can be used for issues such as:
- Application configuration
- Application installation/upgrades
- Web Server
- Mail Server
- FTP
- Security management (patches)
- User Management
Our Advance Support option, billed at $100 per 1/2hr and it includes:
- Programming/Scripting services
- DataBase Administration
Additional Troubleshooting Customer Support Services:
- 1 Trouble Ticket $15.00
- 5 Trouble Ticket Bundle $50.00
- 10 Trouble Ticket Bundle $100.00
- 20 Trouble Ticket Bundle $200.00
- 50 Trouble Ticket Bundle $500.00
For more info, please
Contact Us!
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